If you or one of you family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at 866-359-7953. Wellness support specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Illinois Warm Line is not a crisis hotline but is a source of support as you recover or help a family member to recover. Illinois Warm Line hours of operation are Monday through Friday, 8 a.m. – 5 p.m., except holidays.